Privacy policy
Privacy Policy
Last updated: January 8, 2025
This Privacy Policy describes how Din Ventilation (“the Site”, “we”, “us” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.dinventilation.dk (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Data Controller
Din Ventilation
Valhøjs Alle 158
2610 Rødovre
📞 Phone: +45 77 22 54 84
📧 Email: kontakt@dinventilation.dk
🌐 Website: www.dinventilation.dk
CVR no.: 45642895
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required under applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our website and use our Services. When we use the term “personal information”, we refer to information that identifies, relates to, describes, or can reasonably be associated with you.
The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you submit directly to us through our Services may include:
Contact information, including your name, address, phone number, and email.
Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, password, security questions, and other information used for account security purposes.
Customer support information, including information you choose to include in communications with us, for example when sending messages through the Services.
Some features of the Services may require you to provide certain information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”).
Usage Data may include information about how you access and use our website and account, including:
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Device information
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Browser information
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Network connection information
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IP address
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Other information related to your interaction with the Services
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
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Companies that support our site and services (for example Shopify)
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Payment processors that collect payment information (such as bank account, credit card or debit card details and billing address) to process your payment and fulfill your orders
When you visit our website, open or click emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using tracking technologies such as:
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Pixels
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Web beacons
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Software development kits
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Third-party libraries
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Cookies
All information we receive from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide the Services to you in order to fulfill our contract with you, including:
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Processing payments
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Fulfilling orders
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Sending notifications regarding your account or purchases
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Managing your account
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Arranging delivery
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Facilitating returns and exchanges
We may also improve your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending marketing communications via email, SMS, or mail, and displaying advertisements for products or services.
If you reside in the EEA, the legal basis for these processing activities is our legitimate interest in selling our products under Article 6(1)(f) GDPR.
Security and Fraud Prevention
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activities.
If you reside in the EEA, the legal basis is our legitimate interest in keeping our website secure under Article 6(1)(f) GDPR.
Communication and Service Improvement
We use your personal information to provide customer support and improve our Services.
The legal basis is our legitimate interest in maintaining effective communication with you and delivering high-quality services.
Cookies
Like many websites, we use cookies on our website.
For specific information about cookies used in connection with Shopify, please visit:
https://www.shopify.com/legal/cookies
Cookies are used to:
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Improve website functionality
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Remember your preferences
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Run analytics
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Understand user interactions with the Services
You can remove or reject cookies through your browser settings, but doing so may affect the functionality of the website.
How We Share Personal Information
We may disclose your personal information to third parties under certain circumstances, including:
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Vendors and service providers performing services on our behalf (IT services, payment processing, analytics, cloud storage, shipping and logistics)
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Business and marketing partners
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Affiliates within our corporate group
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In connection with legal obligations
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In connection with business transactions such as mergers or bankruptcy
We do not use or disclose sensitive personal information without your consent.
Third-Party Websites and Links
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices or security of these third-party websites. Please review their privacy policies separately.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so that we can delete the data.
Security and Data Retention
No security system is completely secure. We cannot guarantee absolute security.
The length of time we retain personal information depends on factors such as:
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Whether the data is needed to provide our Services
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Legal obligations
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Dispute resolution
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Enforcement of agreements
Your Rights
Right of access: You may have the right to request access to the personal information we hold about you, including details regarding how we use and share your information.
Right to deletion: You may have the right to request that we delete personal information we hold about you.
Right to rectification: You may have the right to request that we correct inaccurate personal information we hold about you.
Right to data portability: You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party under certain circumstances and subject to certain exceptions.
Right to opt out of sale, sharing, or targeted advertising: You may have the right to instruct us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes considered “targeted advertising,” as defined under applicable data protection laws. Please note that if you visit our website with the Global Privacy Control opt-out signal enabled, depending on your location, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the website.
Restriction of processing: You may have the right to request that we stop or restrict our processing of personal information.
Withdrawal of consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
Appeal: You may have the right to appeal our decision if we refuse to process your request. You may do so by responding directly to our refusal.
Managing communication preferences: We may send you promotional emails, and you can opt out of receiving these at any time by using the unsubscribe function included in our emails. If you opt out, we may still send you non-promotional emails, such as emails related to your account or orders you have placed.
Complaints
If you have concerns about how we process your personal data, you can contact us at:
You also have the right to lodge a complaint with the Danish Data Protection Authority:
Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
📞 +45 33 19 32 00
🌐 www.datatilsynet.dk
International Users
Your personal information may be transferred, stored, and processed outside your country of residence.
If data is transferred outside the EU, we rely on approved safeguards such as Standard Contractual Clauses (SCCs) unless the destination country has an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be published on our website with an updated revision date.
Contact
If you have questions about this Privacy Policy or our data practices, you can contact us at:
📧 kontakt@dinventilation.dk
📞 +45 77 22 54 84
For the purposes of applicable data protection laws, unless otherwise stated, we are the data controller for your personal information.
